Trying to Login to Unifier Through the Link in an Email Notifications Returns a localhost Error : The page cannot be displayed

(Doc ID 2392294.1)

Last updated on JUNE 05, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On any Oracle Cloud Hosted Unifier Environment : Any Version

When users clicks on the "Unifier Login" link from the automatically generated email notification sent by Unifier, it opens the generic default browser.

ERROR
-----------------------

https://localhost/unifier.......

The page cannot be displayed
- Make sure web address http://localhost is correct
- Look for the page with your search engine
- Refresh the page in a few minutes
Fix Connection problems

STEPS
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The issue can be reproduced at will with the following steps:

  1. Take action on a Business Process record that will generate an external email message from Unifier to the assignee.
  2. The email will be delivered to the user's local email inbox and will have a "Unifier Login" link towards the bottom of the message.
  3. Click on the "Unifier Login" link and observe the behavior as described.
  4. Try to open the link while logged into Unifier and again while logged out of the system.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access Unifier using the embedded "Unifier Login" link in the automatic email message.

Cause

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