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DBCS : Express Console Login 'Cannot sign in to EM Console in database instance: xxxx domain' (Doc ID 2392484.1)

Last updated on APRIL 29, 2024

Applies to:

Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

DB instance of 12.2.x version. Trying access EM express console , after providing user details , fails with following exception.

https://x.x.x.x:5500 is requesting your username and password. The site says: “XDB”

Entering credentials of SYS shows

 

Logon denied; insufficient privileges or invalid username/password

Cause

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In this Document
Symptoms
Cause
Solution


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