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IDCS ERROR IDBridge - System.Net.WebException: Unable to Connect to the Remote Server (Doc ID 2392683.1)

Last updated on JUNE 14, 2018

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

Unable to connect to IDCS instance as well as the AD domain with the domain user through IDCS bridge system 
The last step of installation failed with error "Setup failed."

ERROR IDBridge - Sending POST request to https://idcs-< >.identity.oraclecloud.com/oauth2/v1/token.
Oracle.Idaas.Idbridge.Settings.Exceptions.IdbridgeWebException: An error occurred while sending the request. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond <I.P>
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Oracle.Idaas.Idbridge.Settings.Rest.RestHandler.<SendHttpRequestAsync>d__39.MoveNext()
--- End of inner exception stack trace ---
at Oracle.Idaas.Idbridge.Settings.Rest.RestHandler.<SendHttpRequestAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Oracle.Idaas.Idbridge.Settings.Rest.RestHandler.SendHttpRequest(String server, String queryString, HttpRequestMethods requestType, String payload, String contentType, Int32 maxHttpRetryCount)

ERROR IDBridge - Server Response : Unable to connect to the remote server.

 

 

Cause

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