My Oracle Support Banner

Refine Results Button on PLP Does Not Do Anything (Doc ID 2393048.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 17.6


The "Refine Results" button on PLP (Product Listing Page) does not do anything, no errors are found.

Reproducible Steps:
1. Go to Storefront
2. Display any PLP by browsing a category
3. Click on the “Refine Results” button. --> Nothing happens.

Expected Behavior:
By pressing “Refine Results” button, it should display some facets to refine returned products further.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.