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Old Enrollment Not Carried Over If The Newly Enrolled Is Suspended For EOI (Doc ID 2393653.1)

Last updated on JANUARY 26, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 
An employee is enrolled in Dependent Life plan. During Open Enrollment she moves to a higher coverage Dependent life plan that requires EOI. The newly selected Dependent Life is suspended. But the prior amount is not carried over and is getting end dated

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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