Old Enrollment Not Carried Over If The Newly Enrolled Is Suspended For EOI
(Doc ID 2393653.1)
Last updated on NOVEMBER 02, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
An employee is enrolled in Dependent Life plan. During Open Enrollment she moves to a higher coverage Dependent life plan that requires EOI. The newly selected Dependent Life is suspended. But the prior amount is not carried over and is getting end dated
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |