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Fusion Global Payroll: Unable to Delete Absence Element Even after Deleting Eligibility, Get Error PAY-1635185 (Doc ID 2393668.1)

Last updated on FEBRUARY 23, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to delete an absence element. Get error:

ERROR
-----------------------
The element cannot be deleted because element criteria exist. (PAY-1635185)
Element criteria define eligibility and costing for an element. Delete the element criteria before you delete the element.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deleted eligibility from all child elements
2. Delete the element

Cause

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In this Document
Symptoms
Cause
Solution


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