Workflow Business Process Record 'Workflow Progress' Displays Locked Status And Cannot Be Processed From Current Step

(Doc ID 2394043.1)

Last updated on MAY 21, 2018

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

A Business Process (BP) record cannot be processed to the next step in the workflow and the Workflow Status shows record status of "Locked" in an intermediate step.

Cause

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