Sign In And Out Of Bidder Portal Without Closing Browser Tab Results In Invalid Username Error

(Doc ID 2394243.1)

Last updated on MAY 22, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When logging in and out of the bidder portal, then re-logging back in using the same session and browser tab with same credentials, bidders receive the message below:

Invalid Username.
Please contact your System Administrator for further assistance

Cause

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