My Oracle Support Banner

Error 'Invalid Username' After Signing Out and Back Into the Bidder Portal Without Closing the Browser Tab (Doc ID 2394243.1)

Last updated on MARCH 15, 2019

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

After logging out of the bidder portal, then logging back in using the same session and browser tab with the same credentials, the following error occurs:

Invalid Username.
Please contact your System Administrator for further assistance

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.