Fusion Global Payrol: Unable to Rehire Employee, Get HRC-1035165, JBO-27024, PAY-1635836

(Doc ID 2394293.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Terminated employee was rehired with the wrong date. The rehire was backed out by canceling work relationships. Now user can not rehire the employee with the correct date.

Get a message that says "Failed with Errors" Task Number 357538....HRC-1035165 You must reinitiate the transaction.


To rehire the employee:
Navigate to My Workforce > Person Management
Search for employee
Check Include terminated work relationships
Change Effective As-of Date to 04-18-2018
Hit Search
In the Actions button, select
Personal and Employment
Create Work Relationship
Enter the required fields to rehire the employee, pressing “Next” after each screen.
On the last screen, press “Submit”
To see the error message, select the “Bell” icon at the top of the page.
Same steps were performed in another pod and it worked perfectly.

ERROR
-----------------------
Failed with error notification:

 "Failed with Errors" Task Number 357538....HRC-1035165 You must reinitiate the transaction.


SOA log error:


JBO-27023: Failed to validate all rows in a transaction.SEVERITY_ERROR27024JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000055995897 2018-04-18 4712-12-31 ] in DIRReportingCardUsageDEOSEVERITY_ERRORPAY:::PAY_DEDPR_RCRDU_RCRD_ID_INVJBO-PAY:::PAY_DEDPR_RCRDU_RCRD_ID_INV: <MESSAGE><NUMBER>PAY-1635837</NUMBER><TEXT>During entity object validation, a null or invalid value was encountered in the DirRepCardId attribute on the DIRReportingCardUsageDEO entity object.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS>You must enter a valid value for the DirRepCardId attribute on the DIRReportingCardUsageDEO entity object. Valid values must exist in the DIRReportCardDEO entity object.</DETAILS><INCIDENT></INCIDENT></MESSAGE>SEVERITY_RECOVERABLE_ERRORoracle.jbo.RowValExceptionDIRReportingCardUsageDEOPAY:::PAY_DEDPR_RCRDU_CMP_INVJBO-PAY:::PAY_DEDPR_RCRDU_CMP_INV: <MESSAGE><NUMBER>PAY-1635836</NUMBER><TEXT>During entity object validation, a null or invalid value was encountered in the DirCardCompId attribute on the DIRReportingCardUsageDEO entity object.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms