Fusion Benefits: 'Unrestricted Enrollments' tab is End Dating Non-Recurring Element Entries
(Doc ID 2394488.1)
Last updated on FEBRUARY 01, 2019
Applies to:Oracle Fusion Benefits Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
If you navigate the 'Unrestricted Enrolments' tab within the benefits portal and exit, even without making changes, it causes the non-recurring element (which had been applied for via the benefits portal) to be removed incorrectly from an employees element entry.
I believe by clicking into this tab, it creates a new unrestricted life event however this is incorrect as we are having issues where the element is being deleted for employees incorrectly.
The non-recurring element entry should not be deleted if you navigate to 'Unrestricted Enrollments' tab
The issue can be reproduced at will with the following steps:
1. Navigate to Unrestricted enrollments – set Effective Date 27/02/18 and then exit without making any changes
2. Navigate to Element Entries > Set Effective date 27/02/18 : see that the Benefits elements are not showing for that employee
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