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Screening Service Link Results in the Error "Invalid request parameters task ID is missing" (Doc ID 2394889.1)

Last updated on JANUARY 26, 2024

Applies to:

Oracle Taleo Onboarding Cloud Service - Version 15B and later
Oracle Taleo Recruiting Cloud Service - Version 15B and later
Oracle Taleo Platform Cloud Service - Passport Framework - Version 15B and later
Information in this document applies to any platform.

Symptoms

When Recruiter or other assignee is attempting to access I9 Form Part 2 from the URL in the notification, it results in: "An error has occurred. An error occurred while trying to access the application provider. Please contact your system administrator. Invalid request parameters task ID is missing."

The candidate's access to the screening service works fine.

 

Cause

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In this Document
Symptoms
Cause
Solution
  
References


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