EL Expressions - Unable To Toggle Between More Details And Fewer Details

(Doc ID 2394967.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
---------------
Customer goes to territories on test environment and sees that on the right hand corner of the screen a double-arrow button which allows him to toggle to more details screen.
The customer is not able to see the double-arrow.

EXPECTED BEHAVIOR
-----------------------
Customer expect to see the same double arrow on the ccvx environment too.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Territories
2. In the test environment, on the right hand corner we can see the double-arrow button.
3. In production, the double-arrow button is not present.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate to the classic territory UI

Changes

 

Cause

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