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OBS User Assignment is Not Displayed in the Client. (Doc ID 2395041.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:
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The OBS User Assignment is displayed in the Web, but not in the Client.

STEPS TO REPRODUCE:
_____________________
1. Login to Cloud Connect with 'Enable Client-Side Cache' selected.
2. Go to Enterprise, OBS, Users tab and notice it is blank.
3. Login to Cloud Connect with 'Enable Client-Side Cache' not selected.
4. Go to Enterprise, OBS, Users tab which now displays Users.

EXPECTED BEHAVIOR:
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For the Client to display the Users in OBS dialog box regardless of the 'Enable Client-Side Cache' selection.

Cause

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In this Document
Symptoms
Cause
Solution
References


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