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RPAS Fusion Client: Chrome Results in Sub-Menu Rendering Issue (Doc ID 2395048.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 16.0 to 16.0 [Release 16.0]
Oracle Retail Predictive Application Server - Version 16.0.1 to 16.0.2 [Release 16.0]
Information in this document applies to any platform.

Symptoms

Working on Oracle Retail Predictive Application Server (RPAS) application Fusion Client (FC) using the Chrome Version 62 browser, pop-up windows do not render completely. Internet Explorer and Firefox work fine.

For example, when the worksheet contains many rows of data where the vertical scroll bar is enabled, right mouse clicking on a product to open the pop-up to select Position Maintenance menu works fine, however clicking on Position Maintenance does not render the sub-menu. Nothing happens. This should show one or more options such as Add Position, Modify Position, Delete Position.

Notice when this occurs a second vertical scroll bar is active. Additionally, the pop-up does not fully show on the screen, resulting in needing to scroll down to see more options.

Changes

 

Cause

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