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Lead Conversion Error (Doc ID 2395146.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Leads, Sales Campaigns

Customer is getting error when trying to convert Lead to opportunity.
You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk.

The issue can be reproduced at will with the following steps:
1.Go to Leads
2. Select/Create a Lead
3. Select Actions> Convert
4.Getting error

The issue has the following business impact:
Due to this issue, users cannot convert Lead to opportunity.


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