Lead Conversion Error

(Doc ID 2395146.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Leads, Sales Campaigns

Customer is getting error when trying to convert Lead to opportunity.
ERROR
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You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk.

STEPS
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The issue can be reproduced at will with the following steps:
1.Go to Leads
2. Select/Create a Lead
3. Select Actions> Convert
4.Getting error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot convert Lead to opportunity.

Cause

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