Blank White/Frozen Screen When Clicking "DONE" On Manage Orders Screen

(Doc ID 2395220.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.17.11.0 to 11.13.18.05.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When user navigates to Manage Orders and if user clicks on the Done - user sees a blank screen

The page shows only "Order Management" with empty page contents.

EXPECTED BEHAVIOR

Expect the Done button to take back to the Order Management Home screen.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to Order Management
2. Tasks -> Manage orders
3. Do the desired search or do not do anything at all !
4. Click Done -> System hangs



Cause

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