"ORA-20001: An Application Error Occurred. Details: The Procedure Pay_entry_asg_api.get_assignment_details failed at step 2. ORA-06512: at "FUSION.PAY_ENTRY_ASG_API" in Manage Salary

(Doc ID 2395440.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Manage Compensation

When attempting to propose salary in manage Salary Page for employee number "xxx",the following error occurs.

ERROR
-----------------------

"ORA-20001: An Application Error Occurred. Details: The Procedure Pay_entry_asg_api.get_assignment_details failed at step 2. ORA-06512: at "FUSION.PAY_ENTRY_ASG_API" line 425 ORA-06512: at line 30"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Peron Management - search for employee "xxx" - Manage Salary
2. tried to propose new salary
3. error is displayed "ORA-20001: An Application Error Occurred. Details: The Procedure Pay_entry_asg_api.get_assignment_details failed at step 2. ORA-06512: at "FUSION.PAY_ENTRY_ASG_API" line 425 ORA-06512: at line 30"

Cause

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