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Unable To Find Details In "About This Record" Window Of Person Process Results Of Payroll (Doc ID 2395451.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Payroll

In the Task "View Person Process Results" when we search for a person record, the list of Payroll records are displayed pertaining to each period.
When we Highlight any record and navigated "View" -> "About this Record", then the records are empty for "Created by", "Creation Date", "Last Updated  By", "Last Update Date"

While accessing "About This Record" Window Of Person Process Results Of Payroll, the resulted fields should be populated with information.

The issue can be reproduced at will with the following steps:
1. under View Person Process Results for employee in question;
2. go to View;
3. About this Record;
4. Notice that the resulted fields are empty.

The issue has the following business impact:
Due to this issue, users cannot obtain the needed information for the Person Process Results.




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