Unable To Find Details In "About This Record" Window Of Person Process Results Of Payroll

(Doc ID 2395451.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
In the Task "View Person Process Results" when we search for a person record, the list of Payroll records are displayed pertaining to each period.
When we Highlight any record and navigated "View" -> "About this Record", then the records are empty for "Created by", "Creation Date", "Last Updated  By", "Last Update Date"

EXPECTED BEHAVIOR
-----------------------
While accessing "About This Record" Window Of Person Process Results Of Payroll, the resulted fields should be populated with information.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. under View Person Process Results for employee in question;
2. go to View;
3. About this Record;
4. Notice that the resulted fields are empty.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot obtain the needed information for the Person Process Results.

Changes

 

Cause

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