Payslip Is Not Available In View Payslip UI

(Doc ID 2395686.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Payslip is not available in View Payslip task on or after payslip availability date.
Payslips are available in Documents of record and can be viewed on the Generate payslips process

EXPECTED BEHAVIOR
-----------------------
To be able to view payslips via View Payslip UI on payslip availability date

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Generate Payslips process
2. Verify payslip availability date
3. Navigate to Person Management>View payslip for an employee
4. Payslip for current payroll period is not displayed

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms