Merging Accounts Did Not Copy Victims Custom Object Records That Shared Relationship with Consumer Goods Verticals

(Doc ID 2395801.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

 After Merging two Accounts victims records related to custom Objects were not copied to Survivor

There were two custom Objects X and Y. Account was related to X and Y, and X, Y further shared relationship with another consumers Goods Vertical Object A.

After the Merge victims records from custom Objects X and Y were not copied to Survivor

Changes

 

Cause

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