User is Unable to Use Strategic Modeling Models

(Doc ID 2395819.1)

Last updated on MAY 19, 2018

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version 17.12.54 and later
Information in this document applies to any platform.
New installation of the Strategic Modeling Client on a 32 Bit Windows operating system.

Symptoms


32 bit client machines are unable to work properly in reports. Formatting is lost when saving changes.  Some models are not checking out.   64 bit Strategic Modeling client machines work without issue.

Changes

New installation of Strategic Modeling client on a 32 bit Windows OS.

Cause

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