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Error: "Session failed: The Terminal Services license is invalid." When Attempting to Access PVD (Primavera Virtual Desktop) (Doc ID 2396014.1)

Last updated on JUNE 12, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into the P6 Professional Client through Primavera Virtual Desktop, the following error occurs:

Error

Connection Progress - Secure Global Desktop Client
Trying application server <server name>
Starting execution protocol engine
Session failed: The Terminal Services license is invalid.
Session failed: The Terminal Services license is invalid.

 Steps to Reproduce

  1. Access the P6 web url.
  2. Provide login credentials.
  3. On the landing page, choose Primavera Virtual Desktop.

Cause

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