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R13 : Responsive Screen Design Issue For Sales Infolet (Doc ID 2396102.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Analytics

ACTUAL BEHAVIOR
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R13 : Responsive screen design issue for Sales Infolet

As part of R13, we have a responsive design for every objects page. meaning the popup will be taking the full page instead of opening as a popup window

Issue: When user try to open a detailed record via Sales Infolet , page is not based on responsive design, it is still opening as a popup

EXPECTED BEHAVIOR
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Page should open for the full page instead of a popup window as per R13 responsive design

STEPS
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The issue can be reproduced at will with the following steps:
- Go to sales infolet
- Click on any front view to open detailed report
- Customer has setup Action Links / ADF Contextual Event to open Activities, Accounts etc.
- Click on the action link, this record will be opened without leaving Infolet page in a popup window

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see responsive design in Sales infolet

Cause

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In this Document
Symptoms
Cause
Solution
References


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