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Create Quote Integration Not Working (Doc ID 2396227.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Integration

OSC - CPQ create quote integration not working

When you try to create a quote from an opportunity in sales cloud it should appear an embedded CPQ page with the quote created but it doesn't connect.

You have reached this page due to one of the following reasons: Your session has timed out. You do not have permission to view the page you were trying to access. You have entered unsupported characters on the url like '<' or '>'.

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Opty -> Quotes -> Create Quote
3. Getting an error

Business impact not provided. However, based on priority of the issue, the business impact seems minimal.


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