Payroll Error Messages Not Getting Displayed At Employee Level

(Doc ID 2396292.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.17.11.0 to 11.13.17.11.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Payroll Error Messages not getting displayed at employee level
We ran Recalculate Payroll for Retroactive Changes
This failed for 3 employees
When we try and view the error message under "Process Results" it does not display them
Error messages are displayed at process level, but we cannot map it to the employee and hence making corrections to fix the error is not easy.

EXPECTED BEHAVIOR
-----------------------
Error messages to be displayed for individual records

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a process - e.g. Recalculate Payroll for Retroactive Changes
2. Process encounters a number of errors.
3. When attempting to review the errors, these are not displayed for each individual record.

Changes

 

Cause

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