Ineligible Products Are Available For Shopping Cart

(Doc ID 2396560.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Sales, Sales Catalog

ACTUAL BEHAVIOR
---------------
The products used for the Shopping Cart Accounts still appear after unchecking "Eligible for sale" and saving the item details.

EXPECTED BEHAVIOR
-----------------------
After Editing and item from Main Navigator -> Products and unchecking "Eligible for sale", item should disappear from Accounts.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Main Navigator -> Products
2. Select an item -> unclick "Eligible for sale" -> Save and Close
3. Main Navigator -> Accounts -> Shopping Cart -> Create
4. Select Product -> Products which are not eligible for sale will appear to select, add an amount and the order can be submitted.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms