RMAN error ORA-19920,ORA-19914 and ORA-28407 during restore with DBCS Services

(Doc ID 2396631.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Cloud backup restore fails with the following:

     RMAN-08038: channel ORA_DISK_1: starting piece 1 at 02-MAR-2018 01:19:53
     RMAN-03009: failure of backup command on ORA_DISK_1 channel at 03/02/2018 01:19:54
     ORA-19914: unable to encrypt backup
     ORA-19920: RMAN does not support PKI-based master key for encryption.
     RMAN-12019: continuing other job steps, job failed will not be re-run
...
     RMAN-03009: failure of backup command on ORA_DISK_1 channel at 03/02/2018 01:19:55
     ORA-19914: unable to encrypt backup
     ORA-28407: Hardware Security Module failed with PKCS#11 error CKR_FUNCTION_FAILED(%d)
     RMAN-12019: continuing other job steps, job failed will not be re-run
     RMAN-08009: channel ORA_DISK_1: starting archived log backup set
     RMAN-08014: channel ORA_DISK_1: specifying archived log(s) in backup set
     RMAN-08504: input archived log thread=1 sequence=1 RECID=178 STAMP=969664685
     RMAN-08038: channel ORA_DISK_1: starting piece 1 at 02-MAR-2018 01:19:55
     RMAN-03009: failure of backup command on ORA_DISK_1 channel at 03/02/2018 01:19:56
     ORA-19914: unable to encrypt backup
     ORA-28407: Hardware Security Module failed with PKCS#11 error CKR_FUNCTION_FAILED(%d)
     RMAN-12019: continuing other job steps, job failed will not be re-run
     RMAN-08009: channel ORA_DISK_1: starting archived log backup set

Changes

 OKV (Oracle Key Vault) being used

Cause

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