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Performance Measure Save and Close Error A connection to the server has failed. (status=504) (Doc ID 2396655.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When saving the performance measure with an expression, the hourglass spins for a while then eventually errors.


ERROR
A connection to the server has failed. (status=504)


STEPS
1. Create expression
    XX_COUNTER_CANVASS_NDS ( Credit.CREDITED_PARTICIPANT_ID_CR , '15/12/2017' , 1000 , 'PERIOD', ';NDS_CALDAIA_ACQ_RES_COUNT;NDS_CALDAIA_ACQ_RES_NOCOUNT;' ,'NDS_SCALDACQUA_ACQ_RES_COUNT;NDS_SCALDACQUA_ACQ_RES_NOCOUNT;' , ';CLASSIFIED;CREDITED;ELIGIBLE;ROLLUP;CREDIT_ROLLUP;' , '01/01/1000' , '31/12/2099' , 'Y' )
2. Create performance measure using the expression in the output
    Navigator > Compensation Plans > Create Performance Measure
    When click on [ Save and Close ] button, it takes a long time then eventually errors with the connection message.

Cause

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