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Knapp Integration Pointing To DNS Instead Of IP Address (Doc ID 2396741.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer had an issue when they switched IP addresses on Internet service provider and this caused the integration between Oracle and Knapp to break.

To future proof the process, we would like to suggest rather using a DNS address instead of routing to a static IP which could change.

We have done the same with our label printers in JHB and CPT where we have changed the domain to a DNS name.

Cause

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