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Cash Flow Objects Throw 'There Is A Problem With Json Data.' But Eventually Loads (Doc ID 2396748.1)

Last updated on MAY 09, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.1 to 18.3 [Release 18.1 to 18.3]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.1.0.0

Expected Result: When trying to open Cash Flow objects in the shell the data should load without a significant delay.

Actual Result: When trying to open Cash Flow objects in the shell the data does not immediately load. 'There is a problem with json data.' is thrown, however the data does eventually load.

Steps to reproduce:

  1. Login to Unifier as a user with permission to open the Cash Flow object.
  2. Navigate to the applicable work space, select a Cash Flow object and click on the Open button.
  3. Notice that the data does not load without a significant delay. In the background the following dialog box can be found by pressing the F5 key:
    • From companyxurl.oracleindustry.com
    • there is a problem with json data
  4. Wait some time, maybe one to two minutes, and notice that the data does eventually load.

Cause

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