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Error: 'Print Job Has Failed. Please Contact Your System Administrator,' When Trying to Print to PDF. (Doc ID 2396768.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to print / save Activities view to PDF, the following error occurs:


Print Job has failed. Please contact your System Administrator.


The issue can be reproduced at will with the following steps:

  1.  Launch P6 Web.
  2.  Open Project.
  3.  Go to Activities screen.
  4.  Click on PDF icon.
  5.  Click on Save to PDF icon.
  6.  Observe message dialog.


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