When Using the Link in an External Email Notification to Login to Unifier : localhost refused to connect -or- can’t establish a connection to the server at localhost

(Doc ID 2396770.1)

Last updated on MAY 09, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On any Oracle cloud hosted Unifier environment:

Expected Result: Clicking on the link supplied in the email Unifier sends the user should be taken to the Unifier login screen.

Actual Result: When the user triggers the action either of the following is returned, depending on the browser being used

This site can't be reached localhost refused to connect
ERR_CONNECTION_REFUSED

or

Unable to connect
Firefox can’t establish a connection to the server at localhost.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Because of this the users cannot utilize the login link found in the external email notification.

Cause

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