My Oracle Support Banner

The "No Activity" Auto-Reconciliation Method Is Not Working As Expected In Account Reconciliation Cloud Service (ARCS) (Doc ID 2397297.1)

Last updated on SEPTEMBER 20, 2022

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.03.53 and later
Information in this document applies to any platform.

Symptoms

You've set a number of profiles to auto-reconcile when the "No Activity" conditions are met.  At the time of auto-reconciliation, only profiles with a Source System Balance of 0 are getting closed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.