Invalid Separator Error When Attempting To Upload Custom Print File (Doc ID 2397320.1)

Last updated on MARCH 07, 2023

Applies to:

Symptoms

On Unifier : Any Version

When a Unifier environment Administrator attempts to upload a new Custom Print file for a Business Process (BP), the following error occurs.

ERROR
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"Error
  Invalid data entered in the following field(s):
  Separator: Allowed characters are . _ - space"

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the Unifier Environment.
2. Navigate to Company Workspace > Admin Mode > Configuration > Business Process > Select the Business Process > Click "Open".
3. Go to "Custom Print" tab > Upload the Custom Print file.
4. The file is uploaded, and is seen in the list window.
5. However, if you click OK to close the window and complete the action, the error noted above is displayed.

Cause

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