Externally-Created Text Mails Display as a Single Line in Unifier Mailboxes
(Doc ID 2397497.1)
Last updated on JULY 16, 2018
Applies to:Primavera Unifier Cloud Service - Version 18.3 and later
Information in this document applies to any platform.
External Text-format emails display as a single long line in the Project/Shell Mailbox.
Email contents should display with the original line and paragraph breaks.
The issue can be reproduced at will with the following steps:
- Create new emails with an external email interface (e.g., Outlook, Gmail) in each of the following formats:
- Rich Text format
- HTML Format
- Text Format
- When the mails are received by the Project/Shell Mailbox in Unifier, open each one.
- Note that text-format emails display as a single long line.
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