Why do Pending Notifications in the Bell Icon Disappear for Approval Groups

(Doc ID 2397874.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Fusion Application Toolkit Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Why do approval notifications to an approval group  disappear from all group members' "Pending Notifications" list (under the Bell Icon)?  Once any one of the members views their notification regardless of whether it is claimed and/or actioned this problem occurs.
 

Solution

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