Add new SSH Key fails with error: Request failed, error message: sm.cred.reset.failed.precheck: The service instance <INSTANCE NAME>is in not ready status, and its end user ssh public key cannot be reset. Start the service, then do the reset.

(Doc ID 2397878.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Add new SSH Key fails with error: Request failed, error message: sm.cred.reset.failed.precheck: The service instance <INSTANCE NAME>is in not ready status, and its end user ssh public key cannot be reset. Start the service, then do the reset.

Cause

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