My Oracle Support Banner

Survey will not clear for subsequent visits (Doc ID 2397911.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

The customer needs to execute the same survey for each Account at a frequency of more than once a week in Retail Execution. However, when they rerun the survey, they always see the results from the first survey.
Is it possible to “delete cache” or execute a process every time a new appointment in Retail Execution, so the same survey account starts from scratch?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.