Oracle Fusion Learning Cloud: SCORM Course Is No Longer Completing For Users

(Doc ID 2397987.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Learner Experience

ACTUAL BEHAVIOR
---------------
SCORM course is no longer completing for users

Learner takes the course and then they are required to pass a quiz. Once that is done, then the Learner is notified that they passed and then to click the save and close button. At this time there is no confirmation that they completed the course and when the learner specialist reviews the status of the course for the learner it does not show it is completed but shows in progress.


EXPECTED BEHAVIOR
-----------------------
Learner takes the course and then they are required to pass a quiz. Once that is done, then the Learner is notified that they passed and then to click the save and close button.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner takes the course and completes evaluation
2. No notification to learner they passed before they click save and close button.
3. Learner Specialist reviews status of course it does not show completed.



Cause

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