Oracle Fusion Learning Cloud: Learning Item Contribution Approval - Stuck In Pending Approval

(Doc ID 2398084.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Learner Experience

ACTUAL BEHAVIOR
---------------
When approving a video or tutorial and it is approved by the dedicated user (Learning Specialist) the item remains in a 'Pending Approval' state

EXPECTED BEHAVIOR
-----------------------
Approval goes through and Learner can access the content.

STEPS
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The issue can be reproduced at will with the following steps:
1. Learner loads video
2. User (SW) receives notification for approval
3. User (SW) approves video
4. Learner navigates to Contributions page - items is still shown as 'Pending Approval'



Cause

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