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Federated User Cannot Do a Local Authentication (Doc ID 2398326.1)

Last updated on MAY 18, 2018

Applies to:

Content and Experience Cloud Service - Version to N/A
Information in this document applies to any platform.


User is unable to login to Content and Experience Cloud Service (CECS).

A user is seeing the following error when attempting to login locally CECS:

"Federated user cannot do a local authentication."

If the user in question has maintained their IDCS Credentials, they should be able to login 'locally', else this error message expected.

The issue has the following business impact:
Major - user is unable to use the service.


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