Federated User Cannot Do a Local Authentication
(Doc ID 2398326.1)
Last updated on FEBRUARY 17, 2021
Applies to:
Content and Experience Cloud Service - Version 14.1.0.0.0 to N/AContent and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.
Symptoms
User is unable to login to Content and Experience Cloud Service (CECS).
A user is seeing the following error when attempting to login locally CECS:
"Federated user cannot do a local authentication."
EXPECTED BEHAVIOR
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If the user in question has maintained their IDCS Credentials, they should be able to login 'locally', else this error message expected.
BUSINESS IMPACT
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The issue has the following business impact:
Major - user is unable to use the service.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |