The Interface Table Is Not Populated For Scanned Invoices When The Email Subject Contains Special Characters

(Doc ID 2398369.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

The Business Unit ID is sent as a routing attribute in the subject of the email address to designate which BU the invoice is for. Some invoices are importing, but not others. The Auditability report shows the interface table is not populated for some of the invoices.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Scan invoice images
2. Add the Business Unit IDs in the subject of the email
3. Run the Import Payables Invoice program

Cause

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