My Oracle Support Banner

User Issue With Account Overview Infolet (Doc ID 2398431.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts


User issue with Account Overview Infolet

We have a custom Infolet for a Custom Object.
Usually this infolet works fine but for at least one user, this infolet always shows 0.
However this user can see the related records and also for users with same role it works.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.