Cannot Find A Customers Field in Concepts

(Doc ID 2398610.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Fusion Innovation Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Innovation Management Ideation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

There is a business need to hold & manage Customer data in compliance with the General Data Protection Regulation (GDPR).

Innovation Management (IM) only captures Customer information for Ideas. In the next stage of the Product Innovation lifecycle, Ideas become Concepts/Proposals at which point Customers need to be held against the related Concept & individual Concept Components  (this is a many:many relationship).

Is there a field similar to Customers field in Concepts? Is it possible to replace the IM internal Customer table with an interface to Sales Cloud Contacts?
 

Solution

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