External Transmission Is Sending 'Contact' Element Even Though External System Has 'GTMContact'

(Doc ID 2398820.1)

Last updated on MAY 22, 2018

Applies to:

Oracle Global Trade Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Party Management

ACTUAL BEHAVIOR
---------------
External transmission is sending 'Contact' element even though External System has 'GTMContact'

We are trying to send 'GtmContact' xml element for a Party to an external system through integration. The external system has xml element as 'GTMContact'. But the actual transmission to that external system is sending the 'Contact' xml.

Due to this we are not able to send the RPLS status and refnums in the xml.


EXPECTED BEHAVIOR
-----------------------
External transmission is should send 'GTMContact'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Master Data > Party Management > Party Manager
2. Select the party name
3. Actions > Utilities > Send Interface Transmission


Changes

 

Cause

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