Search Functionality Has To Be Improved - Exact Naming Is Currently Required.
(Doc ID 2398904.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
How can search functionality can be used when the exact naming is NOT provided?
Currently, searching for Opportunities or Products requires '%' sign and quite a precise input which makes the user experience a bit unfriendly.
Typical example is when trying to add a product on the opportunity object and users first spend time on trying all sort of combinations and at the end they have to go to second window and search there.
Furthermore, search results are not predictive, smart or sort of suggestive.
When adding products in opportunity the field should be made smarter so that you can search in any product.
For example: typing S500 should give you "Hydrohammer S500", instead of having to start with "Hydrohammer".
Also, ideally '%' sign before and after shouldn't be needed.
In general, search functionality has to be improved: it is preferred that multiple key-words can be used for getting a sufficient result rather than almost the exact naming combined with '%' sign.
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