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Prime Projects Training Center Videos Are Missing (Doc ID 2399015.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.1 to 18.6 [Release 18.1 to 18.6]
Information in this document applies to any platform.

Symptoms

On : 18.4.1, Cloud: Other

ACTUAL BEHAVIOR
---------------
Training Videos are missing from the Training Center

EXPECTED BEHAVIOR
-----------------------
All Videos should be present

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Prime Projects
2. Navigate to the top corner and select the ? icon
3. Select the third icon from the left (College Cap icon) to access the Training center
4. Select Administration
5. Notice only some videos are listed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view videos.

All Videos Present



Missing Videos

 

 

Cause

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