Fusion Applications: R13 Upgrade - Error When Test Connection in FTP "Connect Timed out"

(Doc ID 2399143.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Oracle Fusion Incentive Compensation Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Analytics

After R13 upgrade, when attempting to test connection of FTP setup, the following error occurs.

Could not stablish connection, java.net.ConnectException: Connect Timed out (Connection timed out)

The issue can be reproduced at will with the following steps:
1.Navigate to BIPublisher Administrator page
2. Select FTP > Add Server
3. Server Name:  SFTP_ServerName
Port: 22
Host: sftp2.host.com
Use Secure FTP: True


4. hit Test Connection
5. Error occurs

The issue has the following business impact:
Due to this issue, users cannot setup FTP correctly


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