Error Code 500 Is Received When Running Web Service Call getUDRData

(Doc ID 2399251.1)

Last updated on MAY 16, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version : webservices integration

Error code 500 is received when running web service call getUDRData

ERROR
-----------------------

500
Server Error, contact the system administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Prepare the request xml
  2. Run the request
  3. Error code 500 is shown in response xml


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run web service call getUDRData against Unifier.

Cause

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