Approval Flows For Converting Pending Workers Get Stuck In Status Pending

(Doc ID 2399288.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Convert a Pending Worker and the approval is staying in Pending after the final approval is completed.

EXPECTED BEHAVIOR
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Expected result would be for Approval to complete and transaction to be saved and visible in the system.

STEPS
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1. Search Pending Worker>Go through process of converting to an Employee
2. Submit>triggers the approval>Approval sent to HR user>they approve>Approval completed
3. The approval still shows as Pending.

Cause

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